Overview
The shipping charges for all online purchases are as follows:
Free for orders of $25.00 or more
All orders will be shipped via USPS Priority Mail.
Delivery times are based on shipping within Maryland and the Washington, DC metro area.
We normally expect your order to be shipped within 5 to 7 business days of placing your order. Please note: Shipping dates may be affected by stock availability, location of shipping address, and USPS delays; however, a member of staff will be in contact in such a situation.
FAULTY OR DEFECTIVE PRODUCTS.
- a) INSPECTION – On receipt of the Product(s) you must check they match your order. If there is any problem, or if they are defective or damaged you must notify us as soon as is reasonably possible. Claims may be reduced or rejected if we have not been given an opportunity to put matters right.
- b) RETURNS/EXCHANGES — Since our products are baked fresh to order, we do not accept returns. If there is a problem with your order, please contact us immediately at thegreendogstore@gmail.com so that we may remedy the issue.
Need help?
Contact us at thegreendogstore@gmail.com.